We are the Customer Success team

Our mission: happy customers! We build on trusting relationships and help our customers to become even more successful with COYO.

This is us

Customers come first! We are the trustworthy partner and the helping hand at the side of our customers, because nobody knows our product better than we do. As experts we always help to make the most out of COYO - from onboarding and training, to technical support and individual customer care. We lay the foundation for a successful cooperation.

Lionel Pedro

Service Operator

"What I love about the work I do for COYO is that I have a huge amount of freedom in my daily work to complete my tasks without being limited in terms of creativity. Paired with the flat hierarchy and solution-driven mindset I’m able to fully tap into my potential to grow as a person and grow the company."

Dennis Schatteburg

Customer Success Manager

"I love that we at COYO are like a big family. That's why I like to put in 100% every day to achieve our common vision. In order for our customers to benefit from this, I am in direct contact with them every day and help them to succeed further."

Jan Lauer

Team Lead Account Management

"As a direct contact between customer and product, an account manager working for COYO is responsible for understanding the customer's needs and developing solutions together with a motivated team, which not only satisfy the customer, but also make us proud of our product."

Simone Müller

Team Lead Customer Experience

„Who is given the chance to actively contribute to building a company and supporting its success? Exactly! At COYO, there are many opportunities to shape things and make the most out of the freedom that you are given. With crisp ideas and new approaches, we do our part to help our customers make the best out of their digital home.“

Any questions about our open positions?

We are the People & Culture Team – your point of contact if you have any questions. We look forward to hearing from you.